Faculty

For 20 years, Roy has been a principal consultant, head facilitator, executive coach and master trainer. A prominent speaker, he has addressed more than 100,000 delegates and facilitated above 15,000 hours of learning programs internationally. As a consultant, Roy has facilitated thousands of programs with delegates from different continents. His audiences include representatives from the SMEs, multinational companies and listed companies. Roy has provided training to delegates from well over 500 companies.

Throughout his career, Roy has worked with a wide spectrum of industries – including banking, finance, shipping, logistics, mining, manufacturing, real estate, pharmaceuticals, bio-technology, electronics, telecommunications, distribution, healthcare, gaming, transportation, logistic, aviation, hospitality, engineering, construction, retail, entertainment, Leisure, governmental and statutory bodies.

Roy addresses more than 10,000 delegates from different organizations annually. He travels between Singapore, Malaysia, Thailand, Indonesia, Philippines, Hong Kong, Taiwan, Macau, China, Middle East and Europe – delivering speeches, lectures and workshops.

As a keynote, Roy has the unique ability to quickly liven up his audiences. Offering a “practitioner’s view” and “the real world” of topics, Roy fires up his audiences by delivering his messages with so inspirationally that they often want to hear from him more. Roy is frequently complimented for keeping his sessions and learning experiences ALIVE!

Roy’s experiential, activity-based & action learning programs are highly recommended and endorsed by past participants as well as sponsors! The feedback received has consistently referred to the sessions being interesting, engaging, practical, humorous, entertaining, fun-loving – and effective. Whether it is for a small group of 6 or a large audience of 1,000, Roy’s presentations are always delivered with total commitment.

Delivering his workshops with undivided passion and elevating his delegates, Roy covers subjects such as Executive Leadership and Organizational Professionalism, Teams and Professional Development, Behavior Profiling and Communication, Learning and True Facilitation.

Extensively involved in trainers’ training & facilitation programmes since 2003, Roy was instrumental in several training frameworks and served on different guiding and validation committees. Roy had also been involved in the initialization of Trainers Networks, Communities of Practice and Special Interest Groups for the Training & Facilitation Practice.

Roy was a validation community member for the National Competency Standard of both the Advanced Certificate in Training & Assessment (ACTA) and the Diploma in Adult Continuing Education (DACE) with the Singapore Workforce Development Agency (WDA). He was the Guiding Committee member of the Community of Practice Competency Based Assessment of the Singapore Training and Development Association (STADA) and Vice-Chaired the Special Interest Group Facilitation with the Adult Education Network (AEN). Roy currently serves as the President of the Singapore Training and Development Association (STADA).

As a pioneer of the national training framework, Roy played the key roles of an educator, developer, facilitator, coach, assessor and supervisor. Roy had been a vivid trainer & Assessor of the ACTA and DACE course offered by WDA with the Singapore Institute of Management (SIM) and the Institute For Adult Learning (IAL) since 2006.

Prior to turning practicing consultant, Roy held positions of General Manager and Country Manager of multinational public-listed companies in several countries. He was historically involved in general management, training and development, channel management, customer service, human resource and business development. These richly varied experiences have endowed him with the ability to engage with and relate to people from different cultural backgrounds.

Holding a Masters Degree in Business Administration from the University Of South Australia, Roy is also a certified trainer in Problem Solving and Creativity with DPI and a certified Business Plan Consultant with CPCI Grant Thornton Australia. He has also obtained the Advanced Certificate in Training and Assessment from the Workforce Development Agency Singapore and Certificate IV in Training and Assessment from the Australian Qualification Framework.

Last but not least, Roy assumes the role of advisor to many developmental projects, institutions and associations. To many, he is both a mentor & a coach, and every so often a trainers’ Trainer. Some call him the Guru, while others affectionately address him Master.

Roy is fully conversant in English, Mandarin and Cantonese. In his unique way, he continues to offer an extraordinary learning experience for all. Aspiring to continuously improve himself, Roy aims to learn without ceasing, holding close to his heart a “never the best, always better” view.

Dynamic and truly authentic, Roy continues his journey of influencing and inspiring others tirelessly. With an entirely original personality, he believes learning is fun. As an educationist at heart, he conscientiously promotes his philosophy that learning is a mutual process.

Humbly, Roy strives to serve the community, instilling professionalism.

“Roy has the rare talent of being able to bring you into your true elements, and then re-surface from there to attain a higher level of self-actualization. The great thing is, you won’t even realize it as you’re having so much fun!”

(A senior consultant of a similar trade)

Organizations of delegates that had attended Roy’s programs:

3M, Accord Express, Agency For Integrated Care, Alcatel-Lucent, Alpha Analytical, Alstom Power, American Airline, American Insurance Agency, Ameriod Logistics, Amtek Engineering, Andalus Corporation, APL Limited, Apple Computer, Applied BioSystems, Asahi Techno Vision, Autofina Chemicals, Aviva Insurance, AXA Insurance, Beckon Dickinson, Benchmark Electronics, BMT Asia Pacific, BMW Asia, BNP Paribas, Carrier Singapore, Central Provident Fund Board, Centrepoint Properties, Certis CISCO, Changi International Airport Services, Chervon Singapore, China Everbright Bank, China Light Power HK, China Minsheng Banking Corporation, CISCO Systems, City Development Ltd, Civil Aviation Authority of Singapore, Colourface International, Containers Printers, Credit Suisse, CWT Ltd, Daikin Air-conditioning, Development Bank Of Singapore, DHL, Discovery Network, DSDF Transportation, DuPont Asia, East Asiatic Company, Federal Express, Fullerton Hotel, German Asian Young Leaders, Goodrich Corporation, Great Eastern Life Assurance, Gul Technologies, GuocoLand Limited, Hallmark Card, Harpers Haw Pars, Henkel AG, Hermes International, Home Team Academy, Honda Kah Motors, Honeywell Singapore, Hong Kong and Shanghai Bank, Hong Kong Polytechnic University, Prudential Assurance Company, Hong Kong Scout Association, Institute of Technical Education, Isetan Holdings, ISS Services, Jamiyah Halfway House, Jason Marine, KFC Singapore, Kiddiwinkle Schoolhouse, King Abdulaziz University, KK Women’s and Children’s Hospital, Knight Frank, KPMG, Land Transport Authority, Marina Bay Sands , MC Packaging, MCL Land Ltd, MECS Global, Merrill Lynch, Ministry Of Defence, Ministry of Education (Singapore), Ministry of Education & Training (Vietnam), Ministry of Health, Ministry of Home Affairs, Ministry of Manpower, Mitsubishi Electric, Miura & Associates, Motorola University, Murata Electronics, National Parks, National Semiconductor, National Technology University Singapore, National Trades Union Congress, National University Hospital, National University Of Singapore, NCS Pte Ltd, NEC Corporation, No. 1 Costume, Norinchukin Bank, Overseas-Chinese Banking Corporation, Panasonic Asia, Petronas Tower, Pfizer Inc., Popular Holdings, POSB Bank, PriceWaterhouse Coopers, Public Utilities Board, Republic of Singapore Airforce, Republic of Singapore Navy,Resort World Sentosa Singapore, Robinson Holdings Rohlig Logistics, Rolls Royce, SATS Ltd, Saudi Arabic Oil Company, SETSCO Services, Shimano Singapore, Shop N Save, Singapore Airlines, Singapore Armed Forces, Singapore Civil Defence Force, Singapore Cricket Club, Singapore Food Industries, Singapore General Hospital, Singapore Kindness Movement, Singapore Petroleum Company, Singapore Police Force, Singapore Pools (Private) Ltd, Singapore Powers, Singapore Scout Association, Singapore Sports Council, Singapore Technologies, Singapore Turf Club, Singapore University of Technology & Design, Sino Group Hong Kong, SLI Insurance, SmartTone Vodafone, Societe Generale, Sony Singapore, Standard Chartered Bank, Stanley Black & Decker, SWIRE Coca Cola HK Ltd, Symantec Corporation, Tan Tock Seng Hospital, Temasek Holdings, Tesco Corporation, The Ascott Ltd, The Maersk Group, Tungluk Group, UBS AG, United Overseas Bank, United Parcel Services, Urban Development Authority, Vantage Automotive, Walton International, Wild Life Reserves, WOKO Catering, YHI Corporation.

Freddy is an accomplished, charismatic, dynamic and versatile learner-driven training professional, offering more than 24 years of progressive experience in the Hospitality (Singapore Airlines, Ritz Carlton Millenia Singapore, The Sheraton Towers, Marina Mandarin Singapore and Batam View Resort, Indonesia); Food & Beverages (Restaurant Ownership and Operations); Retail and Food Service Sales (Seafood Supply and Distribution); and Personal Coaching arenas. Freddy had held Executive positions as Food & Beverage Manager and Director of Catering.

During his tenures in these diverse Multi-National Corporations and Small & Medium Enterprises, he held senior managerial and business owner positions that honed his leadership, human potential development, sales & marketing, customer relation management, planning and operation skills.

Since 2006, Freddy has been a consultant in coaching, training and human potential development. His invaluable professional background and devotion in coaching practise, have equipped him with a toolbox of effective coaching modalities i.e. Career Coaching, Neuro Linguistic Programming (NLP), DISC, MBTI, and Emotional Freedom Techniques (EFT), of which, he skilfully incorporated into his trainings to achieve deep rapid and permanent transformation that results in, clarity, balanced and healthy mental, emotional, physical and spiritual states. Issues that Freddy has successfully helped many clients triumphed over include depression, low self-confidence and esteem, suicidal tendencies, performance anxiety, phobias, substance abuse, irritable bowel syndrome, insomnia and drug abuse.

Well versed in the adult learners’ mindset, he has always delivered sessions of absolute quality that meet the varied learners’ expectations, needs and differentiations. With a unique sense of humour and a flare to deliver his sessions in an extremely sincere and engaging manner, he ensures every learner leaves his trainings recharged and transformed with energy, inspiration, motivation and success as well as improved skills to impact on result accomplishments.

His multi-linguistic ability in English, Mandarin, Malay and Thai languages, and major dialects allows him to connect effectively with his audiences from a wide myriad background. These are proven with his appointment in designing and conducting the national initiated programs, namely, Employability Camp(EC), Executive Workshop(EW) and Motivational Workshop for the unskilled, retrenched, unemployed and “back to the work” workforce for the Workforce Development Agency (WDA), Employability and Employment Institute (E2i), and all Community Development Councils (CDC) in Singapore. With all the positive feedback received from the Job Seekers whose lives have been positively touched by Freddy, there is no doubt in his capability and versatility in delivering training in meeting, both the learners and organizations demanding needs and expectations.

In 2013, Freddy’s unwavering dedication and earnest training efforts was recognized at the annual prestigious NTUC May Day Model Partnership Award ceremony, where he was conferred the Individual Category Award as an exemplary tripartite partner for his contribution to the transformation of Singapore’s economy through his trainings which has benefited the workforce. Also an active trainer for the Singapore Corporation of Rehabilitative Enterprises (SCORE), he facilitates the Workplace Skills Program to help the pre-release inmates to integrate and cope with the social and workplace changes upon their discharges.

Organizations that have benefitted from Freddy’s effective training program development and delivery are the Workforce Development Authority (WDA); CaliberLink; Employment and Employability Institute (e2i); Unit for Casual and Contract Workers (UCCW); Women’s Development Secretariat(WDS); Community Development Councils (CDCs); Ministry of Social and Family Development; Royal Singapore Air Force; Singapore Corporation of Rehabilitative Enterprises (SCORE); Singapore Prison Service; Singapore Police Force; Central Provident Fund (CPF); Housing Development Board; Singapore Association of Mental Health; Coca Cola Singapore; JP Pepperdine; SATS Catering; John Wiley Singapore; Isetan; ISK Singapore; GE Energy Management; Hitachi Electronics Singapore; Lentor Ambulance; AIA; Nurture Group; Panasonic Asia Pacific; Panasonic Factory Solutions Asia Pacific; James Cook University and more..

John Ong holds a Diploma in Counseling psychology, BSc. in Psychology from the Edith Cowan University, Australia; MBA degree with dissertation on Strategic Management cum Human Resource and Development from the University of Birmingham, United Kingdom. He has more than 20 years of corporate experience.

His clients include institutions such as the Singapore Human Resources Institute and Singapore Professionals’ and Executives’ Co-operative, where he offers his service in Transition Psychology (Change and Crisis). He is the developer and master trainer for Module 1.1 – ‘‘Release The Resiliency Within’’ of the Work skills Training Program for Professionals and Executives, a program endorsed and funded by the Singapore Ministry of Manpower.

John skillfully incorporates into his workshops, self management techniques to convert negative to empowering positive emotions for the stressful, dynamic and highly competitive 21st century work environment.

He is the author of the book, ‘’Worse Than A Job Loss’’ about resiliency in the face of a career and life’s crisis.

Professional Member, Singapore Human Resources Institute

Member, Global Training and Consultancy Community for LP WDA ACTA-Certified WDA Accredited ESS Developer, Trainer & Assessor

Francis is the Principal Consultant and Director of First Touch Consulting Pte Ltd (2001), a company focusing on leadership, organizational development intervention, change management and performance improvement.

Francis has facilitated programmes both locally and internationally (Africa, Middle East and South East Asia), for public institutions and ministries, as well as private enterprises.

As a training consultant, Francis designs, develops and delivers training programmes in the areas of teambuilding, learning organisation concepts, communication and interpersonal skills, personality profiling and coaching, leadership, quality and productivity, consulting skills, performance management and organisational effectiveness.

As an organisational development consultant, Francis facilitates local and international management workshops in the areas of strategic planning, business development, managing diversity, culture building and values inculcation, organisational development and change management.

As an instructional designer, Francis designs, develops and delivers innovative, experiential and active learning activities and interventions to reinforce learning and transfer of learning based on adult learning principles. Francis also conducts train-the-trainer courses on instructional design and activity development, as well as consults in competency studies, curriculum development and training systems.

Prior to starting his own consulting company, Francis worked with the Singapore Training and Development Association as a business development director, and as a senior consultant in the fields of IT, insurance, business and human resource with consulting firms of Coopers & Lybrand and Ernst & Whinney.

He has served in various roles such as Director, Chief Evangelist, Head of Sales, Head of Marketing & Products, Head of Enterprise BU, Head of Technology. He has more than 20+ years of experience. Atma is his fourth startup, other three being successful ventures ConnectM, Trojan and Acliv Technologies Pvt. Ltd.